Welcome, how can we help you?
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Our minimum order value is R1000.00 excl VAT
Minimum order value for Free Delivery:
Cape town, Somerset west, Paarl, Stellenbosch- Minimum order value for free delivery R2500.00 excl VAT
Johannesburg, Midrand, Pretoria, Durban, George, East London, Port Elizabeth, Bloemfontein, Polokwane , Mbombela, Kimberley – Minimum order value for free delivery R3500.00 excl VAT
Regrettably there is no minimum order value for free delivery, for outlying areas. (Cities that have not been mentioned above)
We use fast and reliable couriers that ensure your goods arrive safely and in good condition.
AREA ORDER VALUE COURIER FEE
*CAPE TOWN R1000-R2500 excl. vat R150 + VAT
**CAPE TOWN OUTLYING R1000-R2500 excl. vat R250 + VAT
***NATIONAL CITY HUBS R1000 – R3500 excl. vat R300 + VAT
OUTLYING MOV R1000 excl. vat Courier quote to be sent through
COLLECTION MOV R1000 excl. vat As quoted by your courier
*Cape Town includes: Somerset west, Paarl, Stellenbosch
**Cape Town Outlying: from Cape Town to Robertson & Grabouw
***National City Hubs: Johannesburg, Midrand, Pretoria, Durban, George, East London, Port Elizabeth, Bloemfontein, Polokwane , Mbombela, Kimberley
Please visit our Shipping Page for further info.
We now offer a collection service from our warehouse.
In order to facilitate this, please let your Sales Rep or Customer service agent know that you would prefer to arrange your own collections from our warehouse.
Kindly allow 48 hours from when you have placed you order or emailed through proof of payment, to arrange collection.
Our friendly dispatch supervisor Lunga will notify you when your parcel is ready for collection and send through weight and dimensions of your order, after which you can make a booking with your preferred courier partner.
Please see information below for your Courier partner to complete the collection.
Collection address
NEO Trading
8 Duiker street, Parow, Cape Town 7500
Contact Number 021-701 7172 – Person responsible: Lunga – lunga@truehealth.co.za
Collection times
Monday to Friday 8.00am – 1:00pm
Closed public holidays and weekends
We will file copies of the collection waybills for reference. These collections are for your own cost with your chosen Courier partner.
Should you wish to update your details please email sales@truehealth.co.za or you can use our online chat function or whatsapp hotline 067 410 4211.
Please DO NOT make changes to your account on www.neob2b.co.za, without letting us know as the updated details will not pull through to our accounting system
Please email bulk enquiries to lesleigh@truehealth.co.za